If you’re receiving phone calls from Waypoint Resource Group, you may have defaulted on a debt and they now own it. Their phone calls can be harassing and their presence on your credit report damages your credit score significantly.
It’s important to know how to remove Waypoint Resource Group from your credit report. You can do it yourself or hire a credit repair agency to help if it’s too overwhelming for you.
Who is Waypoint Resource Group?
Waypoint Resource Group is a debt collection agency located in Round Rock, Texas. They mostly buy defaulted car loans, utility bills, and medical bills. If you’re receiving phone calls from them or you found them on your credit report, it’s important to work out a deal right away.
Any communication you have with Waypoint Resource Group should be in writing using the following address:
Waypoint Resource Group
P.O. Box 8588
Round Rock, TX 78683
Even though they’ll likely call you, ask for all communication to be in writing and use the steps below.
Did you Pay the Debt Already?
If you already paid the debt, ask Waypoint Resource Group for a goodwill deletion. Your communications may have crossed in the mail, and now you have a collection on your credit report.
If you paid the debt and are polite in your communications, they may agree to delete the account from your credit report. Explain why you missed the payment and proof you paid it in full. Ask them to send you a confirmation that they’ll delete the account in writing so you can dispute it if necessary.
Is the Debt New?
If the debt is new, act fast. You have 30 days to request debt validation. Using the address above, request proof that you owe the debt. In your letter, ask Waypoint Resource Group to validate the following:
- The name on the account
- The original creditor
- The original loan balance
- The date of your last payment
- The amount outstanding
The more questions you ask, the less likely it is that they can validate the debt. If they can’t, they must remove it from your credit report (it’s the law). This doesn’t mean you won’t have to pay the debt, you still will, but it won’t affect your credit if they delete it from your credit report.
Can you Pay the Debt?
If you can pay the debt in one lump sum, you may be able to work out a pay for delete arrangement. This means you agree to pay a negotiated amount and Waypoint Resource Group will remove the collection from your credit report.
It’s important that you have this conversation in writing. Even if you agree verbally to a specific settlement amount and Waypoint agrees they’ll delete the account from your credit report, get it in writing. If they don’t hold up their end of the bargain, you’ll need the written proof to dispute the debt with the credit bureaus.
Is there an Error?
If you think Waypoint Resource Group is on your credit report in error or they didn’t follow through on their promise, you can dispute the debt with the credit bureaus.
We suggest doing this in writing as well. Dispute the debt with the credit bureau reporting the debt (TransUnion, Equifax, or Experian). If it’s on all three bureaus, write a letter to each of them. In your letter include the reasons you think the information is inaccurate and provide as much proof as possible.
The credit bureaus have 30 days to determine if the information is accurate or inaccurate. If they can’t prove the collection belongs on your credit report, they must delete it.
Act fast if you find Waypoint Resource Group on your credit report. The faster you remove it, the less damage it will do to your credit score. Even if you paid the debt, get it removed from your credit report or it will continue to hurt your credit score and your chances of securing future financing.
If it’s too much to handle it yourself or Waypoint Resource Group isn’t cooperating, consider hiring a reputable credit repair agency to help. They will use the same steps we outlined above, but at a professional level. They know what to look for and how to handle collection agencies to ensure you get the results you deserve.